References to '@nhs.net' represent the new NHS.net Connect national environment.
- If you need to go back to a previous question, use the 'Back' button at the bottom of the form.
- Do not use the 'back' button in the browser as this will make you start again.
- Do not refresh this page as this will take you to the beginning of this form.
You must complete this registration to finish the migration process.
Thank you for completing the registration! You can now proceed to the next page.
Please complete the registration before proceeding.
Click the link above to register your completion, then return to this page and select "Yes".
You will need to set up your NHS.net account before proceeding.
Locate the email in your legacy mailbox from 'no-reply@nhs.net' with the subject 'Your NHS.net Log In Details'
Follow the steps via the included link, or available here: https://migrate.nhs.net/guidance/how-to-enable-your-nhs-net-account/
You must complete all 4 of the following steps in order to proceed:
- Change your temporary password
- Accept Acceptable Use Policy
- Set up Multi-Factor Authentication
- Set up an Account Secret (memorable word for security purposes)
Once you have made these changes, please change your answer to Yes above before continuing.
If you're not able to log in to your NHS.net account, please contact the as your first point of contact:
- :
Please make sure you know your NHS.net email and password.
If you have forgotten your password, you can reset it using Microsoft's self service portal: https://passwordreset.microsoftonline.com/
Please return to this page once you are able to sign in with your NHS.net account.
Great! That means you're able to log into NHS.net using your internet browser and you're ready to proceed to the next step.
Please review the browser profile guidance before proceeding further.
Before proceeding further, please review the NHS.net internet browser profile guidance provided by located here: Browser Profile Guidance and then come back to this page.
If you're not able to set up your browser profile following the guidance, please contact the as your first point of contact:
- :
The Desktop Update Agent has been configured to start automatically during your login process to help transition your desktop applications to your NHS.net account.
For users who access shared devices, please save this form for guidance. The DUA will run automatically when you log into a device for the first time.
Before the Desktop Update Agent starts, we strongly advise that all your applications are closed on your device. This will help the updates run more smoothly.
Once your NHS.net address has been found and the start button turns blue, click the 'Start' button to begin the process.
Follow the below steps to manually open the Desktop Update Agent:
Click the Start Menu or Search Bar (Magnifying Glass)
(You can highlight the above and copy and paste into the search box)
Once your NHS.net address has been found and the start button turns blue, click the 'Start' button to begin the process.
If your issue is not resolved and you are still facing difficulties, please contact the as your first point of contact:
- :
To avoid any disruption to your work, access your Email (Outlook) and other applications online by following the steps in the guidance here: https://migrate.nhs.net/guidance/online-apps/
Select Next and continue with the checklist.
This section guides you through using the Desktop Update Agent, a tool designed to help you transition your desktop applications to your NHS.net account.
For users who access shared devices, please save this form for guidance. You will be required to complete the DUA steps when you log into a device for the first time.
Click the Start Menu or Search Bar (Magnifying Glass)
(You can highlight the above and copy and paste into the search box)
Once your NHS.net address has been found and the start button turns blue, click the 'Start' button to begin the process.
If your issue is not resolved and you are still facing difficulties, please contact the as your first point of contact:
- :
To avoid any disruption to your work, access your Email (Outlook) and other applications online by following the steps in the guidance here: https://migrate.nhs.net/guidance/online-apps/
Select Next and continue with the checklist.
You do not need to take any action whilst this step is occurring. Keep the Desktop Update Agent open whilst it is reconfiguring the licence.
Once this step is finished, the Next button will turn blue.
Click 'Next' to continue with the process.
Click on 'File' in the top menu, then select 'Account'.
You will need to authenticate using your preferred MFA method.
This may take a few moments. You should see your NHS.net account listed under the Account section.
The Outlook reconfiguration process will begin and once complete, your Outlook should open automatically.
Proceed to sign in to your NHS.net account if prompted. You will need to authenticate using your preferred MFA method.
Please ensure you have ticked 'This is a private computer'.
1 - If you have access to shared mailboxes / calendars, these will appear on the left-hand side, below your personal mailbox.
2 - It may take some time for all mailboxes / calendar events to appear.
Example:
Click 'Finish' to close the Desktop Update Agent.
Great! That means you're ready to proceed to the next step.
If your issue is not resolved and you are still facing difficulties, please contact the as your first point of contact:
- :
To avoid any disruption to your work, access your Email (Outlook) and other applications online by following the steps in the guidance here: https://migrate.nhs.net/guidance/online-apps/
Select Next and continue with the checklist.
If Outlook is currently open, please close it completely before proceeding.
This will open the Account Settings window.
Don't worry - your emails are safely stored on the server and will be available in your new NHS.net account.
Enter your NHS.net email address and click 'Connect'.
You will need to authenticate using your preferred MFA method.
Please ensure you have ticked 'This is a private computer'.
If you have access to shared mailboxes / calendars, these will appear on the left-hand side, below your personal mailbox.
Great! That means you're ready to proceed to the next step.
If your issue is not resolved and you are still facing difficulties, please contact the as your first point of contact:
- :
To avoid any disruption to your work, access your Email (Outlook) and other applications online by following the steps in the guidance here: https://migrate.nhs.net/guidance/online-apps/
Select Next and continue with the checklist.
The Desktop Update Agent will guide you through signing into OneDrive. Open OneDrive and sign in using your NHS.net email address and password.
If OneDrive is already running, right-click the OneDrive cloud icon in the system tray (bottom-right corner of your screen).
Click on the Settings icon (gear icon), go to 'Settings', then select your old account and click 'Unlink this PC'.
Click 'Sign in' and enter your NHS.net email address and password. You will need to authenticate using your preferred MFA method.
Follow the on-screen instructions to complete the OneDrive setup. Your files will begin syncing automatically.
The Desktop Update Agent will guide you through signing into Teams. Open Microsoft Teams and sign in using your NHS.net email address and password.
If Teams is already running, you'll need to sign out of your current account first.
Click on your profile picture in the top-right corner, then click 'Sign out'.
Enter your NHS.net email address and password. You will need to authenticate using your preferred MFA method.
All your chats, teams, and channels will be available in your NHS.net account.
Open OneNote and sign in using your NHS.net email address and password.
Navigate to your SharePoint sites and ensure you can access them with your NHS.net credentials.
Please review how shared files will be handled in the new NHS.net environment and ensure you understand the changes.
Please review the mobile device policies and ensure your devices are properly configured for NHS.net access.
Familiarize yourself with the tools and resources available to help you during and after the migration.
Congratulations!
You have successfully completed your migration to NHS.net Connect.
Your account is now set up and ready to use. You can now access NHS.net services using your NHS.net account.
If you have any questions or need assistance, please contact the IT support team.